General cancellation and Corona insurance cover information:

We adapt the cancellation conditions to the Corona situation.

If an arrival is not possible due to the following points, a cancellation or rebooking is possible free of charge!

  • Border closures (entry and exit ban)
  • Travel warning for the Paznaun region - Galtür, Ischgl, Kappl, See or Tyrol

In case of a rebooking, the prices will be adjusted to the newly booked season!

Cancellation conditions winter 2021/2022: 

  • You can cancel free of charge up to 2 months before arrival.
  • from 2 months to 1 month before arrival: 40% of the booked travel price
  • from 1 month to 1 week before arrival: 70% of the booked travel price
  • in the last week before arrival: 90% of the booked travel price
  • on the day of arrival or in case of early departure 100% of the total tour price

To protect yourself from costs, we recommend hotel cancellation insurance or Corona insurance cover:

It is possible to insure COVID-19 illnesses, like any other unexpected serious illness.
Hotel Cancellation Plus and Premium of Europäische Reiseversicherung covers the following reasons in case of cancellation or interruption of travel:

  • Disease of the guest with COVID-19
  • Illness of a close relative or a person living in the same household with COVID-19 and the presence of the guest at home is urgently needed
  • Fever and suspicion of corona, even if the test result is later negative.
  • A positive test result without symptoms
  • A close relative in the shared household has fallen ill and the guest must be quarantined.

Website Europäische Reiseversicherung:

(= Austrian hotel contract conditions)! The place of jurisdiction is Landeck.